Injecting HTML-formatet text
If you need to create nice formatet incidents in ServiceNow, you cant just update the data-field with an HTML formattet document. I found that styling via classes as shown below worked fine.
<style> .cbas *{border-style: solid;border-color: black;} .cbas {border-collapse: collapse; WIDTH:100%;} .cbas TH,TD{border-width: 2px;padding: 2px;} .cbas TH{background-color:darkgray} .cbas TD{background-color:white; vertical-align: top} </style> <br /> Some tekst <b>bold</b> <TABLE class="cbas"> <tr><th>Brugernavn</th> <th>Fornavn</th> <th>Efternavn</th> <th>Stilling</th> <th>Telefonnr</th> <th>Firmakode</th> <th>Afd.kode</th> </tr> <TR><TD>xxxxxxxx</TD><TD>M</TD><TD>Testesen</TD><TD>Advisor</TD><TD>782348923</TD><TD>IMTE</TD><TD>22</TD></TR> </TABLE> <BR /><BR /> <BR /> (V3-2019-SEP-02)
The problem is that ServiceNow injects this code into its web page and if you just style the TABLE, TH and TD elements you overwrite the style used by ServiceNow.